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Most Frequently Asked Questions

Frequently Asked Questions

  • How long will I have to wait for a proof?
  • Graphic designs: 24-72 business hours
  • Websites: 7- 14 business days
  • Logo: 24-72 business hours


  • Who will work on my projects?
  • All of our projects are done by teams, not just one person.


  • How many revision do I get for logos and graphic designs?
  • 6 revisions on all designs


  • What to do if I need printing but lost my originals?
  • We offer graphic design services, we can redesign your item for a small fee.


  • Do you offer shipping or local delivery?
  • Yes we do


  • Do you offer same day printing?
  • Yes we do, as long as we receive your artwork and payment before noon, there will be a rush fee, for same day printing. 


  • Where are you located?
  • In Cleveland, Ohio


  • What merchant system do you use and do you accept all major credit cards?
  • Yes we accept all major credit cards and we use PayPal for our transactions


  • Do you use cash app?
  • Yes, our cash app is $owensprint


  • Why do I need a website? I have social media!
  • You need a website because it shows prospective customers credibility, trust and security. You want to send all of your customers to something you own, what if all social media goes down tomorrow, then what would you do? With your website, you can collect emails and build a strong email list of leads. The website works as a 24/7 employee, it's consistently attracting, educating and selling to your prospects without your assistance. There are many more reasons as well, this is just a few reasons.


  • Why should I work with Owens Print & Creative Solutions?
  • It would be good to work with us because we specialize in working with small businesses and startups.
  • Our mission is to help small businesses and startups save money and cut costs.
  • We offer free marketing consulting to all of our clients.
  • We support the LGBT community with our services and products without prejudice.
  • We are very friendly and easy to work with.
  • We are a small agency, so decision making and getting a hold of everyone is very fast & easy.